Account holder can choose to add a prepaid amount to their account to help with the expediting of REC issuance. Please reach out to the TIGRS administrator if you would like to add a prepaid amount to your account. Other times account holders may have a balance on their account is due to overpayment.
Please see the steps below.
- Log into your TIGRS account.
- Click on My Invoices.
- Navigate to your available balance and hit Apply Balances to Invoice.
- Account holders have the option to either apply the full balance to the invoice or enter in a partial amount (you must type in the amount if you are using partial). If you have multiple invoices to apply balance to as pictured in picture #2 make sure to click the invoices you want the balance to apply to.
- Hit Okay when you are finished.
- A request will be sent to the Accounts Receivable team who will then apply the amount to the designated invoice. Please wait a day for it to process our AP team before contacting the TIGRS administrator.
Note: If your balance amount is less than an invoiced amount where the fee type shows as multiple, we will not proceed those balance.